Knoxville, Chattanooga, & Cookeville effective 6-9-2020
For the safety of our staff, their families, and our customers, all Flowers Direct locations will continue to operate with a limited to no contact means of business similar to that which has become the new norm.
PLEASE NOTE THE NEW GUIDELINES FOR ENTERING & SHOPPING AT FLOWERS DIRECT AS WE WORK TOGETHER TO KEEP EVERYONE SAFE AND BUSINESS MOVING FORWARD.
1. **NEW**APPOINTMENTS FOR SHOPPING- Please respect our sales staff by cooperating with all of our guidelines. “Do your part, stay apart” If you have a fever or have been showing ANY signs of illness, we ask that you please cancel your appointment. EVERYONE’S WELL BEING IS OUR #1 PRIORITY!
A) CALL FIRST to schedule an appointment. We will have a limited number of appointment times and durations between 11am-3pm M-F. Call/text when you arrive to gain entrance. If you are late, you may have to wait for the next available time slot or reschedule if none are available that day. We will continue to limit the number of persons in our facilities based on governmental guidelines for reopening businesses. LIMIT 1 CUSTOMER PER STORE PER VISIT.
B) MASKS WILL BE REQUIRED FOR ENTRY we ask that you limit your contact with products, fixtures, and FDI employees and respect 6ft of distancing. Our bathrooms will be closed to all customers at this time.
2. DELIVERY– Members of the Flowers Direct delivery team will no longer enter our customer’s facility when making a delivery. We ask that you meet our driver at your establishment’s receiving door to facilitate a safe transfer of goods.
3. PICK UP (WILL CALL)– Call or text when you have arrived and we will meet you outside our facilities at your vehicle.
Please be mindful that our hours are subject to change daily and without notice. We will continue to open all stores Monday – Saturday by 7am with closures to be determined locally. Thank you for your patience and understanding. We look forward to resuming a normal course of business as soon as circumstances allow. In the meantime stay safe and be well as we get through this crisis together.
For more information and updates, please check us out on the following web and social media channels. www.flowersdirectinc.com, Instagram, and Facebook.
Sincerely,
Flowers Direct, Inc, Flowers Direct of Chattanooga, Inc., Flowers Direct of Cookeville, Inc.